Shipping/Returns Policy
Fire Breathers Shipping & Refund Policy
At Fire Breathers, we are committed to providing fast, reliable shipping and handling every order with care. Please review our Shipping & Refund Policy to understand how orders are processed, shipped, and handled in the event of issues.
1. Order Processing
- Orders are typically processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
- Once your order is shipped, you will receive a tracking number by email.
2. Shipping
- We ship orders using trusted carriers such as USPS, UPS, and FedEx.
- Shipping times vary based on your location but generally range between 2–7 business days.
- Fire Breathers is not responsible for delays caused by carriers, weather, or incorrect addresses provided by the customer.
- All products are shipped in compliance with the 2018 Farm Bill and applicable state laws.
3. Shipping Restrictions
- We only ship within the United States.
- We do not ship to states or jurisdictions where THCA flower is restricted or prohibited by law.
- Customers are responsible for ensuring their purchase is legal in their state or locality.
4. Damaged, Lost, or Missing Packages
- If your order arrives damaged, please contact us within 48 hours of delivery with photos of the package and product.
- If your package is lost or missing, please contact the carrier directly using your tracking number. We will assist where possible but cannot guarantee replacements for carrier errors.
5. Refunds & Returns
Due to the nature of our products, all sales are final. We do not accept returns or issue refunds once an order has been shipped, except in the following circumstances:
- Damaged or Incorrect Item: If you receive the wrong product or a damaged item, we will provide a replacement or refund at our discretion once evidence is provided.
- Order Cancellation: Orders may be canceled for a full refund only if the request is made before the order has shipped.